Outsurance
NO RESPONSE TO SERVICE QUERY

ON 14 MARCH 2013 AT 0745 I WAS INVOLVED IN MOTOR VEHICLE ACCIDENT. HI SPEED PANELBEATERS ADVISED ON 27 MARCH THAT MY VEHCILE WAS WITH THEM FOR REPAIRS. TO DATE HI SPEED ARE STILL WAITING FOR SPARES, AND CANNOT FINALISE THE REPAIRS TO MY VEHICLE. I HAVE COPIED OUTSURANCE ON MY E-MAILS TO HI SPEED. TO DATE HI SPEED IS STILL UNABLE TO ADVISE ME WHEN THE SPARES WILL ARRIVE. ON 16 MAY I SENT OUTSURANCE AN E-MAIL REQUESTING ASSISTANCE WITH HI SPEED'S INABILITY TO COMPLETE THE REPAIRS.
I HAVE NOT RECEIVED ANY FEEDBACK FROM OUTSURANCE - AND AM WONDERING WHERE THE CUSTOMER SERVICE IS THAT I SEE ADVERTISED.

Company: Outsurance
Country: South Africa
City: CENTURION

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