First For Women Insurance
Why wait 5 working days for refund of debit orde

In April, I did an enquiry for a car insurance quote for a car that we wanted to buy, but first had to wait for the bank to approve the finance, now i was talking to one of the consultants & did an enquiry for a quote and after a while before i knew, i was giving my banking details & one i realized it, i told the guy, remember, this is an enquiry, not taking out the policy yet as we might not even get the car! Now he must have activated it after he said that i should phone when we are going to go pick-up the car so that he can activate the insurance & i never phoned because we did not take the car. Today they debited my account & the 2 ladies i spoke to this morning were very helpful in cancelling the policy (which was only supposed to be a quote) & put through the refund, my concern is just that i now have to wait 5 working days to get my money back which i actually need & they wrongly debited. Think this is kind of unfair as i did not take out the insurance, but now paid!!! NOT COOL

Company: First For Women Insurance
Country: South Africa
City: Dainfern

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