Happy Life
Cancelled Policy In Jan 2013 prem still deducting

I have sent an email to Happy Life Cancelling my policy. They the cancellation department then contacted me to inform me that it needs to be in writing and with a signature. I complied with this request and my policy was suppose to be cancelled effective end Jan 2013.

Subject that, every month to date they have still been deducting from my account which equates to 159 x 3. I have since not heard from them at all, not via email, or any of their numbers. The contact details I have for them are the following:

LANDLINE: 087 802 2791

FAX: 086 225 7626

CELL: 081 571 7053
(Call-me-backs ignored)

OFFICE HOURS
Monday to Friday
09:00 - 16:00

EMAIL:

Applications and Admin:
[Email Removed]

General Info:
[Email Removed]

Cancellations:
[Email Removed]

All I want is confirmation that the policy has been cancelled as requested and that my premiums be refunded.

Thanx

Company: Happy Life
Country: South Africa
City: Cape Town

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