Alexander Forbes Insurance
Terrible Customer Service

Submitted an insurance claim for an incident with my car. It took them more than a week to send the authorisation through to the repairers after it had been assessed.

When enquiring about the process of getting a courtesy car - the email response from Jakkie Venter was short, abrupt and not informative.

One literally has to beg for information.

This is the worst service that we've ever received from an Insurance company!
(Supplier name changed from Alexander Forbes Financial Services to Alexander Forbes Insurance by Hellopeter.com)

Company: Alexander Forbes Insurance
Country: South Africa
City: Johannesburg

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