Oneplan Health Insurance
Totally non existent customer service

I have three claims dated between 5th March and 8th March, proof of payment has been sent through more than once however they are still sending sms to say I have not submitted as well as not allowing me another claim yesterday as a result.

I have called and spoken to a Customer Service Manager who promised to call me back on 23rd April with nothing.

Now I have sent them notification to cancel my policy and confirm. Still no feedback after calling yesterday I advised if no one called me back they would be reported as being possibly the worst service provider ever.

Company: Oneplan Health Insurance
Country: South Africa
City: Online

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