First National Bank
My smart phone got

I bought a Samsung phone from FNB Smart Phones (note2-GT 7100) and took insurance with it. On Monday (22 April 2013) i called FNB Insurance to report it lost. i was told that my insurance was never activated. after several calls to the different departments and people, i eventually asked that they retrieve and listen to the phone call where i requested insurance on the phone. Charmaine from the smart phones division confirmed that i did request insurance. she promised to call in 48 hours. this did not happen so I put up a complaint on hello peter, I then got a phone call last week Thursday I was told that they are dealing with my complaint and that they would get back to me. today its Tuesday 7th May and still they haven't gotten back to me.

Company: First National Bank
Country: South Africa
City: JOHANNESBURG

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