Groupon SA
FALSE ADVERTISING

I PURCHASED A VOUCHER FOR 3 CHEMICAL PEELS FROM THE FRENCH CLINIC IN BEDFORDVIEW. WHEN I CALLED TO MAKE AN APPOINTMENT, I WAS TOLD THAT ALL SATURDAYS WERE FULLY BOOKED UNTIL THE END OF THE YEAR. THIS IS NOT WHAT WAS ADVERTISED AS THE AD SAID THAT BOOKINGS WERE VALID FROM MONDAY TO SATURDAY AND I FIND IT VERY DIFFICULT TO BELIEVE THAT THEY CAN BE SO SURE THAT THERE MIGHT NOT BE ANY CANCELLATIONS IN THE UPCOMING MONTHS AND OFFER TO PUT YOU ON A LIST FOR A SATURDAY. I WORK ON THE WEST RAND AND TO GET TO THE EAST RAND DURING A WORKING WEEK OF MONDAY TO FRIDAY IS IMPOSSIBLE. I WOULD NEED TO TAKE 3 DAYS LEAVE TO BE ABLE TO MAKE WEEKDAY APPOINTMENTS. I ALSO FOUND OUT THAT EACH APPOINTMENT IS ONLY 10 MINUTES. THIS WOULD ALSO HAVE BEEN HANDY INFORMATION TO KNOW UPFRONT IN ORDER TO MAKE AN INFORMED DECISION. I WOULD DEFINITELY NOT HAVE PURCHASED THIS HAD I KNOWN THAT SATURDAYS AREN'T AVAILABLE AND THAT THE TREATMENTS ARE ONLY 10 MINUTES LONG. WHEN THEY SAY IT SOUNDS TOO GOOD TO BE TRUE, IT PROBABLY IS, DEFINITELY RINGS TRUE IN THIS CASE. WHAT A WASTE OF MONEY!!!

Company: Groupon SA
Country: South Africa
City: Gauteng

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