Groupon Sa
BAD BAD BAD BAD SERVICE

People DO NOT order anything from Groupon SA!!!

I ordered a Fondue set from Groupon SA on 27/11/2013 and guess what I'm still waiting. I have been phoning them on numerous occasions and still no fondue set. I have nerver come across another company with such BAD BAD SERVICE and the excuses they come with is unbelievable. First they told me its with the couriers, then they said they will have to find out whats going on (I'm still waiting), then they said that the set broke and that they had to replce it (still waiting). This morning I have received an e-mail from them as follows:

Hello elona.jonker,

I just wanted to get in touch to let you know that we're in the process of following up your query. We haven't found a solution to your case yet, but we hope to have something for you very soon. As soon as we have some news, I or one of my senior colleagues will get back to you.

If you have any other questions in the meantime, please don't hesitate to let me know. You can reach me at any time just by replying to this email.

Thanks for your patience!

Kind regards,
Dhasegan Naidoo (Groupon South Africa Customer Service)

And still no fondue set!!

Elona Jonke

Company: Groupon Sa
Country: South Africa
City: Cape Town

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