Wicount
Absolutely no reponse

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I bought an item over Wicount that closed on the 14th of August. After closing, I got no confirmation of shipping or any type whatsoever. I e-mailed [Email Removed] and [Email Removed] as per below:

'Good Day,

I have successfully ordered an item as per the screenshot attached which closed on 14th August @ 0:00.

I have not had any feedback on the order?

When will the product be shipped and when can I expect it?

Regards'

I did get a read receipt for Tewis Jacobs about 5mins after sending the e-mail but nobody responded to the e-mail.

I inquired again on the 20th of August again Tewis read the e-mail, but still no response.

This level of service is unacceptable.


Company: Wicount
Country: South Africa
City: National
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