Translux/City To City
Shame on you Translux

We are now in March 2013, and from Jan 2013, Translux have ignored the clients, My sister in law also called from England, Translux treated her just as badly, SEE MAILS SENT TRANSLUX RETURN WHAT DOES NOT BELONG TO YOU Dear Translux

I am shocked and disappointed to be writing this letter to you again today I had the worst customer service experience of my life.
I am sure this treatment is not a regular occurrence, but that doesn't change the fact that I was subjected to it.
Please take steps to ensure that this employee and co-workers know that these actions were not in line with your company's values and policies. Additionally, I would like you to please follow up and find out where my brother's luggage is, as said in the first mail sent to you 12 January 2013, and where can his luggage can be collect, he has no other clothing accept the clothes that he had on
I would be happy to provide further details if you wish.
Sincerely,

From: Customercares [Email Removed]
Sent: 14 January 2013 08:10 AM
Subject: RE: KNL588

Good day

This is to confirm that your email has been received by our office.

Regards

Autopax: client service

Company: Translux/City To City
Country: South Africa
City: Durban

  <     >