Kulula.com
Goods

Traveling & Tourism

My name is Ashley and I have booked a flight with Kulula from King Shaka (Durban) to OR Tambo (JHB) on Sunday at 21h30. I checked in a suitcase at King Shaka (Durban). When I arrived at OR Tambo (JHB) I realized the suitcase zip was damaged and unlocked (someone broke the zip and unlocked my suitcase). I opened my suitcase and everything looked in order. The next morning I realized my sun glasses was missing from my suitcase. This is not the first time I experienced with luggage at Kulula. It is really upsetting knowing that every time I fly with Kulula I got to worry about the safety of my personal items.


Company: Kulula.com
Country: South Africa
City: JHB/DBN
  <     >  

RELATED COMPLAINTS

Kulula.com
Suitcase broken so badly can never be used again

Kulula.com
Luggage damaged

Kulula.com
ATTEMPTED

British Airways Comair
Additional Baggage Fee Charged

ACE Insurance
Unreasonable Excess charged and treatment

Kulula.com
Unreasonable over weight charges

Kulula.com
Damaging 3 suitcases in the space of 3 months!!!

Kulula.com
Unhelpful ground crew

Kulula.com
Poor client service

Kulula.com
Feeling Humiliated by ridiculous over weight