Kulula.com
Poooooor ustomer service

Tried to check in via mobi online check in. It didnt work.after tryinf 7 times i give up. Then got to lanseria. Stood in line to check in, finally git the the front abd says i am in the wrong queue BUT ITS YOUR SIGNS THAT MISLEAD THE CUSTOMWRS. MORE THAN ONE CUSTOMER COMPLAINT AND THE ASSISTANT AT CHECK IN SAID I MUST SMELL WHERE TO CHECK IN.i will tell everybody i know how utwrly disgusting your service this is. I had then to queue for 20 min and then THE SAME AGENT COULD ASSIST ME TO CHECK IN. VERY DISSAPOINTED.

Company: Kulula.com
Country: South Africa
City: Lanseria

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