Klipdraai Karavaan Park
BAD ATTITUDE FROM OWNER AND STAFF

ON WEDNESDAY 20/11/13 I CONTACTED KLIPDRAAI KARAVAN PARK TO BOOK A WEEKEND AWAY FOR ME AND MY FRIENDS, 20 PEOPLE IN TOTAL. I ASKED A COUPLE OF BASIC QUESTIONS ABOUT THE PARK AND ALSO ABOUT THE RIVER, THE PERSON THAT HANDLED THE CALL (MARIEKA) WAS VERY VERY RUDE TO ME OVER THE PHONE AND CLEARLY IN A BAD MOOD AND EVENTUALLY THREW THE PHONE DOWN IN MY EAR. I TRIED TO PHONE BACK 4 TIMES WITH NO ANSWER, I THEN GOT HOLD OF THE OWNERS NUMBER (FRIK VAN GREENE) AND I EXPLAINED TO HIM WHAT HAPPENED WITH MARIEKA AND WHY I WAS UNHAPPY. HE PROMISED TO PHONE ME BACK ASAP.

5 MIN LATER I GET A CALL BACK FROM FROM FRIK SAYING I WAS RUDE TO TO HER FIRST AND THAT I SHOULD EXPECT TO BE TREATED IN SUCH A MANNER IF I WAS RUDE. I THEN EXPLAINED THAT I WAS SPEAKING TO HER VERY CALMLY AND FRIENDLY AND THAT SHE STARTED SHOUTING AT ME AND THEN THREW DOWN THE PHONE. I ALSO ASKED IF HES TAKING THE STAFF'S SIDE ABOVE THE CUSTOMER AND HE SCREAMED IT DOESNT MATTER TO HIM IF IM A CUSTOMER AND HE DOES NOT WANT SOMEONE LIKE ME IN HIS RESORT. I THEN HUNG UP. I HAVE NEVER BEEN TREATED THIS BAD IN MY ENTIRE LIFE AND I WAS ACTUALLY JUST TRYING TO BOOK A PEACEFULL WEEKEND AWAY. I WOULD NOT ADVISE ANYONE TO GO THERE!

Company: Klipdraai Karavaan Park
Country: South Africa
City: MEYERTON

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