Flexi Club
Previous issue sorted

I could not update my preious report - it has now been sorted - HAPPY :-)
i received my statement at the end of August for my annual fees. I called in at the beginning of September and requested the debit order be changed to monthly over 11 months. I was advised that this was done. Today 3 Oct I receive an SMS saying that the debit order will go through for R4007.08 (last year I paid over 3 months). I now need to go to my Bank and cancel/reverse this!!! as the consultant updated to 11 months but neglected to cancel this old instruction..

SUPPLIER'S RESPONSE Flexi Club Time and Date 09:22:58 | Fri 4 Oct 13
Hello annvw,

Thank you for your enquiry,

As per our telephonic communication, we are happy to confirm, that your request had been actioned as per your request and we trust this is of satisfaction to you.

Kind Regards
Client Care Team
UPDATED RESPONSE Flexi Club Time and Date 09:40:54 | Wed 16 Oct 13
Hello annvw,

Thank you for your patience.

We confirm that we have communicated with you the dates for the debit order that will be running of your account for the annual fees.

We view this matter as closed.

Company: Flexi Club
Country: South Africa
City: Head Office

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