Mango Airlines
2 Rows in check in

Firstly how are the emergency seats almost always booked out when im unable to book that row 14 or 15 online? At checkin they have various nonsense reasons and always a story.

Secondly the reason im there 3 hours before a flight is too get an emergency exit seat be first to check in and have my cabin above my head. I fly each week and only sometimes, empty or full do they split the rows and allow 1 to 14 first by the time im on someone has taken my overhead space and i have to go furher up. This just me off completely snd when complaining your staff just say tough. And this process doesnr make it quicker.

not constant
unfair
bad customer servoce

Company: Mango Airlines
Country: South Africa
City: Cape town airport

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