Kulula.com
I have now been holding for 1 hour 30 minutes!!!

Traveling & Tourism

I need to make a change to my booking, but can't do this online due to limited functionality online. I just want to speak to someone who can help me, but I have been waiting for someone to answer for 1 hour 30 minutes! This is unacceptable.


Company: Kulula.com
Country: South Africa
City: Call centre
  <     >  

RELATED COMPLAINTS

Kulula.com
Poor policy on booking changes

Kulula.com
Kulula online for payments, offline for changes

First National Bank
Waiting an hour to get through to FNB online

Kulula.com
Could not make payment on website

Kulula.com
Kulula take my money but dont book my seat!

Standard Bank
Holding for 18 minutes and counting

SAA
Penalised for online booking change

Kulula.com
Selection of wrong payment method costed me R700

Kulula.com
Cannot correct name on booking!!!

Sage Pastel
Terrible service