SAA
SA Airlines leaves me stranded in India

Traveling & Tourism

Flying back from India I had booked 3 flights on SAA. I arrive at the Chennai airport but their is no SAA desk and no one knows about my flight. After much investigation I discover that I have been booked (by SAA) onto India Airlines. (Thanks for letting me know). My flight was delayed by 3 hours but India airlines cliams that they are not actually an affiliate of SAA so they do not take any responsibility and will not assist me in any way now that I
have missed both of my connecting flights. Now have to find money to book myself into an hotel because I have to spend another night in Mumbai while waiting for the next flight out. I FINALLY get hold of SAA at Mumbai airport only to be told thay they to take no responsibility for the delay and that its India Airlines fault. I recieved no follow up from SAA even though I logged a complaint. Stranded alone at 3am in a foreign country with no money left what is a girl supposed to do?


Company: SAA
Country: South Africa
City: Cape Town
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