Cell C
Worst service ever

I had a contract with cell c for 2 gigs of data for r99 per month firstly they don't tell you of the hidden cost so my first month they deducted R385 and when i called to enquiry what the cost was for i was given some explanation. I HAVE SINCE DECIDED TO CANCEL THE CONTRACT WITCH I WAS TOLD WAS DONE WITH IMMEDIATE EFFECT BUT TO MY SURPRISE A DEDUCTION WAS MADE AGAIN THIS MONTH I CALLED AND WAS TOLD THAT AN AGENT WILL CALL ME TO CONFIRM THE REVERSAL STILL NOTHING HAS BEEN DONE.THIS MORNING I CALLED AGAIN GOT TRF TO 3 DIFFERENT DEPARTMENT AND WHILE ON HOLD AS PER THE AGENTS REQUEST I AM PUT TO CUSTOMER SURVEY AND CALL DROPPED.WHAT THE IS HAPPENING WITH THE BAD SERVICE FROM CELLC.I AM REALLY AND WANT THIS SORTED OUT .AND PLS NO TO CALL ME AS IT SEEMS THAT IS ALL THEY HAVE WORKING THERE.

Company: Cell C
Country: South Africa
City: Contact centre

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