Mtn
MTN Uncapped Lite

MTN,

We had our Uncapped Lite internet package with you for aprox 2-3 months now.
Everything has been great up untill yesterday, where I clearly got throttled due to obvious downloads.

My speedtests normally averages: 313kB/s down 215kB/s Up

I know this, because I keep daily logs of tests.

After you applied the throttle, I am now on a shamely 0.2kB/s down 10.8kB/s Up. Worst than dial-up Modem!!!

This is not what you ADVERTISED or what was agreed upon in the Contract...

You clearly Stated that when 3GB usage was reached, download speeds will be limited to 256kB/s.

This is however not even close to what I'm getting.

Please rectify this ASAP, i need to work from home remotely, and cannot even open a google search page at this stage.

PS: I have speedtest Logs that I can send you, should you need it.

Looking foward to your response.

Company: Mtn
Country: South Africa
City: Network

  <     >