Mtn
Ridiculous

I am trully disappointed by the nature of MTN's customer service!

I upgraded my phone contract late Jan this year, ofcause I wasn't expecting them to start debiting for this policy in Jan.. When I found out in Feb that they debited for my previous contract, I called to query and was told bible stories, I let the matter go hoping it was not going to happen again.. March again it happens, I waste my time again to call and be told of arrears and another story.

I am seriosly getting tired of this!!! I cannot be held responsible for their faults, all I know is that my contract is supposed to be active and should be!!! why do we call it upgrade if we still getting debited???

MTN is full of trix I tell YOU!!!

Company: Mtn
Country: South Africa
City: Johannesburg

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