Vodacom
Vodacom ignores Perscription- now demands payment

PERSCRIPTION:
During 2007 when I was a student, vodacom account closed.
Vodacom did not make any contact with me until December 2012 (5 years later), by way of MBD collections. The agent advised legal action & informed me to make payment to stop it. I reluctantly paid R500 during December 2012 and unknown of certain consumer rights.

I have been informed about perscription, and questioned this with Vodacom. Informing them that if no payment was received WITHIN A 3 YEAR PERIOD from the time that the debt was due, that perscription would set in, which in this case would have been during year 2010 latest (no judgement).

Vodacom is adoment that perscription was interupted as my payment of R500 was made during 2012 and has given no consideration that the said payment made in the 5TH YEAR after perscription had already set in.

Surely the rule of perscription is that after 3 years perscription sets in, and that a payment made in the 5th year cannot be construed as interupting perscription when it was already effective in year 3. Vodacom has ignored this and now demands settlement, - surely this is illegal collection tactics and disregard for certain rules protecting clients?

Company: Vodacom
Country: South Africa
City: Head office CEO customer

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