8ta / Telkom Mobile
Can ANYONE in Telkom explain the incompetence?

I bought the 60 60GB prepaid package at your store in Witbank, but when I got back to Kriel the sim didn't work! All I got was a text message to confirm my number and that I was now registered. Eventually I managed to get back to Witbank where the manageress at the store in Highveld Mall proceeded to tell me I should not have been sold that package as I lived outside the zone. The employee had left a week earlier and there was NO chance of a refund or to reset the registration even though I have been unable to use it. After spending R1800, I have NO service, NO satisfaction and NO money either! Every employee of Telkom has a different story to tell about what they can do or what they sell...! The level of incompetency from a corporate company like this is shocking beyond belief and I can't help but feel absolutely enraged at how we're treated like fools whilst our pockets are fleeced... Is there ANYONE in Telkom who actually KNOWS what is going on without lying..??

Company: 8ta / Telkom Mobile
Country: South Africa
City: Kriel

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