Vodacom
Unacceptable Level of Service

I have been trying with absolutely no success to upgrade my cellphone package with Vodacom Craighall since January 17, 2013. I cannot understand how a simple procedure can take so long to finalise. This Vodacom branch in particular has not had stock of the iPhone 5 for 4 months - unbelievable.

I spend on average R1 700 on my cellphone per month, which I think is a lot of money given the level of service I have received in return. Perhaps it's time to go back to MTN?

Company: Vodacom
Country: South Africa
City: Craighall

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