Mtn
Slow at changing contract over!!

Telecommunications

I have recently laid a complaint on the MTN webpage reference number MTN REQ: 1971511. I had requested a change of ownership of contract on the 02/02/2013 and to my disgust, I was debited with the account and after calling the MTN call center I was told the contract is in my name.

I do not have time to go down to the shop I issued the request with. We handed in all paper work and paid the R199 fee. The person who is taking over the contract is an exsisting MTN customer. I would really appreciate it if this matter could be sorted out. I am an otherwise happy customer.


Company: Mtn
Country: South Africa
City: Steenberg
  <     >  

RELATED COMPLAINTS

Mtn
Cancelled contract still debited

8ta / Telkom Mobile
8TA IS S.T.E.A.L.I.N.G MY MONEY

Cell C
Canceling a Cell C contract - an absolute joke

Vodacom
I want my contract

Vodacom
Not able to get help with a account

8ta / Telkom Mobile
8ta Incorrectly billing

Mtn
MTN ignoring contract cancellation

Cell C
Change of ownership gone wrong