Cell C
WHERE IS MY PHONE?
- 03-28-2013
- 5
I HAVE BEEN A LOYAL CUSTOMER OF CELL C FOR THE LAST 6 YEARS. I HAVE DONE AN UPGRADE 3 WEEKS AGO AND UP TILL THIS DAY HAVE NOT RECEIVED MY NEW HANDSET AS YET.
FROM 2 WEEKS AGO I HAVE BEEN TRYING TO CALL AND HAD TO WAIT 20 MINUTES BEFORE I HAD TO END THE CALL EACH TIME, I HAVE SMS IN TWICE, SENT 4 EMAILS TO YOU AND YET NOT ONE CONSULTANT HAS CALLED BACK.
YOUR SERVICE AND ATTENTION TO CLIENTS ARE PATHETIC AND EPICALLY UNPROFESSIONAL.
THIS IS MY FINAL ATTEMPT TO REQUEST A CALL FROM CELL C MANAGEMENT AND NOT A CONSULTANT.
Company: Cell C
Country: South Africa
City: DURBAN