Virgin Mobile South Africa
Irate and frustrated

Hello,

I've gone back and forth with your customer service department and nothing is yet to be done. I'm not living in S.A at the moment and your company upgraded me to a new contract without my consent. You claim you spoke to someone that confirmed all the security checks you did, but I call B.S when I requested a copy of the so called call you didn't provide it. I will contact a lawyer before the weeks out if you do not cancel that contract! I will not be held responsible for a contract I did not agree to my 24 months is up and I want this contract over! I repeat I will not pay early cancellation fees nor will I continue to pay the monthly deduction.

I want you to CANCEL this contract as I'm highly irritated by your lack of responsibility and will no longer do business with your company if this continues.

Company: Virgin Mobile South Africa
Country: South Africa

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