Mtn
MTN SERVICE SHOCKING

Telecommunications

I booked my cell phone in for repairs as it was not charging. MTN reported that "the phone was uneconomical to repair" and reported that due to "physical damage" they will not replace the phone. The cell phone in only about a year old and I believe that it is still under warranty. MTN you need to replace the handset. Stop making excuses about physical damage so you do not have to replace and thereby save money. How did you arrive at the deduction that the phone was" physically dmaged" What investigations did you carry out to arrive at that conclusion. Stop passing the buck to get out of replacing the phone.


Company: Mtn
Country: South Africa
City: UMHLANGA
  <     >  

RELATED COMPLAINTS

Cell C
Damaged phone???

Vodacom
Physical abuse

Cell C
Samsung S4 Mini Still under Warranty, not repaired

Mtn
Bad service

Vodacom
Worst service ever from vodacom

Cell C
Cell C reluctant to assist phone problem

Cell C
Not willing to replace a faulty phone

Mtn
Won't repair under warranty

Nashua Mobile
Warranty rejected and Unnecessary repairs done

Cell C
Inaccurate and incompetent service