Vodacom
Contract Cancelled

Telecommunications

This is a follow up to my Hello Peter report of 1 August 2012.

Since September 2010 I have been told that Vodacom that "The Network Division has confirmed that there are planned upgrades for the sites in your area but no confirmed dates are available as yet"

No upgrades were done and for the past six months, I have not been able to connect to the internet due to the very slow connection.

Vodacom have now admitted that they have no current solution for my area and at my request have cancelled my contract without any penalties.

Thank you Vodacom for the honesty.


Company: Vodacom
Country: South Africa
City: Venterstad
  <     >  

RELATED COMPLAINTS

Vodacom
Vodacom ref EC-ZGI1-3COUWT

Vodacom
Frustrating network!

Vodacom
Bad Billing from Vodacom as usual

Vodacom
Upgrade gone wrong!

Vodacom
NO NETWORK COVERAGE

Vodacom
Vodacom Unable to honor internet access (2nd compl)

Vodacom
UPGRADE A BIG JOKE!!!

Vodacom
Do not have constant receiption

Vodacom
Billing and insurance problems

Vodacom
Vodacom Upgrade hash-up