Virgin Mobile South Africa
Incorrect Billing

Telecommunications

Hi there,

when i renewed my contract last year 2 months before the time, i opted for the R129 Blackberry contract for another 24 months.
i noticed the new contract amount and the old contract amount is added together and i am getting billed for 2 contracts which i did not choose.

i wish to pay for my R129 Blackberry contract which i chose and cancel the R599 contract (which i did initially) which should have ended when the contract was suppose to cease.

please rectify!


Company: Virgin Mobile South Africa
Country: South Africa
City: Head office
  <     >  

RELATED COMPLAINTS

Virgin Mobile South Africa
Over billed for the last 3 months!

Cell C
Incorrect billing-Misleading BIS

Vodacom
Wrongful billing and bad attitude

Vodacom
Vodacom still charging for services after upgrade

Virgin Mobile South Africa
27 month contract???

Virgin Mobile South Africa
End of contract

Cell C
Incorrect billing

Nashua Mobile
No feedback on complaint

8ta / Telkom Mobile
Incorrect Billing

Virgin Active South Africa