Vodacom
Phone send for repairs 3 times for the same faults

I have just send my HTC Desire S Handset back to Vodacom for the third time for exactly the same problems.
The phone gave problems since a bought it in April 2012.

The screen freezes at most times of the operations, restarts itself the whole time and does not respond to
any of the settings.

I have requested that Vodacom give me a new HTC phone, seeing that they were not able to fix the persisting problems.

I keep on receiving sms'e that my phone is being send to a higher level of repair.

I want to make it very clear that I do not want that old HTC phone.

For your information:

First repair:
Reference number: 8337978
Date: 17 November 2012

Second repair:
Reference number: 8519516
Date: 19 January 2013

Third repair:
Reference number: 8605216
Date: 14 February 2013

Company: Vodacom
Country: South Africa
City: Hatfield

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