Vodacom
Vodacom connection on 4G and 3G

I am a vodacom user for both data and voice.

I have around 5 vodacom account with Nashua Mobile.

Case no 1: I cannot connect to 4G and 3G

My connection to 3G and 4G is not working, I get disconnected ever few minutes, sometime with 5 minutes, I can be disconnecte 10 times.

I called the call centre a couple of times and no one resolved my issue, they all tell me that they
can't do more than log the issue. I did not get feedback from vodacom regarding my connection issues.

One of the agent asked me to re-install the vodacom application and I did and its still not working.

Even when I restart my computer, it does not work.

I went to Vodaworl image for support, they tested and realised the problem but could not help me.

I am constantly inconviniece when I have to work and vodacom is giving me the we don't care attitude.

Please assist me here.

One of the data account or number is : 082 679 8384

Thank you

Company: Vodacom
Country: South Africa
City: Vodacom General

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