8ta / Telkom Mobile
Connection not working

My 8ta connection used to be great. Had great speeds at any time. Recently it got worse. For the past three weeks my internet has become a disaster. I now have to use Vodacom 3G instead (But I don't have much data on vodacom, I had this contract before I signed up for 8ta). Vodacom works fine.

Tonight was the last straw. Websites just don't connect, and software tells me I need an internet connection but don't have one. I tried to download a kindle book (couldn't have been a big file at all) and I was told I couldn't. A bunch of websites simply don't load no matter how many times I press refresh, but when I use Vodacom 3G they load fine, so I know it isn't my browser/computer.

Basically, my connection is not working. Sometimes it works, but the downtime is getting progressively longer and longer.

Please would somebody from 8ta look into this urgently. If this continues, I would like to have my contract cancelled and I will stick with Vodacom.

Company: 8ta / Telkom Mobile
Country: South Africa
City: Lonehill

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