Nashua Mobile
WORST UPGRADE EXPERIENCE EVER!!!

Hi Anthony,

Please see my initial attempt to upgrade my contract at the bottom of this message.
You will note that it was sent during middle December 2012.

I was promised to have my new handset before I went on leave on 22/12/2012.
I then left it after no further communication from Nashua mobile

I then called your upgrades dept., spoke to Jaishal on the 31/01/2013, he explained that there were hundreds of Iphone5's available within a day or two. I then sent him an official company purchase order including all the add ons, etc. I had to call him again and again to find out if he has received my order. Eventually he confirmed that all was in order, even suggesting I could collect the handset in Midrand. But we agreed to have it delivered to your branch at The Glen shopping centre a few days later.
When I again heard absolutely nothing, I called again. He then promised to have the handset at the Glen on Friday 08/02/2013. On the morning I called again to confirm. Each time I was told he would call me back in 10-15minutes but no call!!

I had to call again!!! After screaming at each other for a while, he told me that there was stock at Canal walk in Cape town. I was d

Company: Nashua Mobile
Country: South Africa
City: Head office

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