Vodacom
Billed for data usage without acknowledgement

Telecommunications

Report to vodacom of billing for unused data in Desember2012. Feedback report of 4.2Gb used but impossible as recorded data usage are between 12 to 3 at night. My company use about 500Mb per month for all computers, where can my phone data usage use 4.2Gb without any acknowledgement. As my debit order to Vodacom only for data usage on my phone was R4300.00 which is way above my average billing amount of /- R2000 per month for my whole package. How can this be justified as data which got stuck somewhere in the network and i have to PAY for something not used.


Company: Vodacom
Country: South Africa
City: Vodacom data usage depar
  <     >  

RELATED COMPLAINTS

Vodacom
Impossible to know data usage

Vodacom
Data Usage - CRAZY 2k for 2 months

Vodacom
Paying for data I have not received

Vodacom
No notification that data bundle expired

Vodacom
Billing for Blackberry BIS data

Vodacom
RIDICULOUS DATA BILL

Vodacom
Vodacom Data Usage extreme billing R5800

Vodacom
ANOTHER TERRIBLE ACCOUNT FROM VODACOM

Vodacom
Ridiculous bill for unexplained data usage

Mtn
Stiill no data cost clarity