Vodacom
Cannot get to talk to anyone

Hi,

I have tried to get hold of anyone in the Vodacom Call Centre, but no such luck. The IVR gives so many options and then effectually when I can press 0 to speak to a consultant, I just get cut off. Can no simpler way be implemented to the customer to get to speak to a consultant.

The problem I am having is that my BBMs do not deliver. Instead they just show me a little red clock.

Company: Vodacom
Country: South Africa
City: Customer Care Line

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