Cell C
REF nr 3020800241

I requested Cell C to change 2 cellphone numbers on my contract to prepaid in order to port
the numbers to Vodacom, on 31 January 2013.

I did this because because the signal from Cell C was very bad and our calls are dropped frequently, another factor was that cell C sent us sms's threatening to cut off our service on 2 Feb 2013 although we are fully paid up. ( sms sent to all customers) payment on account was only due on 31 January 2013.

I dare to ask if this is the way to "reward" paying customers?

I was told to give it 4 days then I would be able to port the numbers at Menlyn branch Cell C

One number could be ported after that.

After another call (actually 2 since one was dropped again) getting the above quoted ref no
I am still waiting for an answer.

Company: Cell C
Country: South Africa
City: Customer service

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