Vodacom
Fradulent account opened in my name

Vodacom has blacklisted me for an account that they are aware was opened in my name last year, they didnt even bother to notify me that this was going on i only found out last week when i wanted to open an account at a retail store. I was told to go to the vodashop to find out about this and when i got there i was informed that an account was opened in my name and vodacom was aware that it was opened. So why am i blacklisted for something that they know was not opened by me? And why was i not notified when they found out? My life is on hold because of vodacom's actions i cant open any accounts and even when i apply for jobs i am told about my credit record.
I would like vodacom to rectify this as in yesterday, i contacted their customer care center requesting a letter that states that they are aware thtat a account was opened and they still havent gotten back to me. Why must i suffer for something i didnt do?

Company: Vodacom
Country: South Africa
City: Pretoria

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