Cell C
Why do you struggle so to see things thru?

Cell C verbally confirmed they will cancel my contract on 13 December 2013 via Escalations and as of today, it is still not done. Your inability to see things thru is shocking. How can it take you 49 days - and counting - to action a cancellation? Do you think it is acceptable? Are you not employing enough people? Are you underpaying your staff? Is it poor management? Do you just not care? Cell C received my unused handset on 20 December but are still billing me. Honestly, I don't know what to say. Ref: 4020302776

Company: Cell C
Country: South Africa
City: HQ

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