8ta / Telkom Mobile
Terrible Customer Service and Response times

Logged a call with 8ta Call Centre regarding the fact that I have NO reception at residence (rendering my contract virtually useless), that was over 2 weeks ago and up until now, still awaiting a technician to get hold of me to solve the problem, despite numerous calls and follow-ups. Completely fed up with 8ta and considering cancelling my contract due to poor service levels.

Incident Number: 4314441
Case Number: 7375110

Subsequent to calls to the call centre, logged a complaint on the 8ta website last week, which has not even been responded to

Company: 8ta / Telkom Mobile
Country: South Africa
City: Durban

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