Cell C
I am very angry because of your bad service

My dongle stopped working. In menlyn i spoke to a SP who i told that my dongle isn't picking up properly. She told me i need an update and go to woodlands. They put a new update on my stick and told me to uninstall my old one from my pc and install this one, I did, but it still didn't work. I phoned your technical department who told me there is a problem and i need to take it in for repairs. I went to woodlands, they didn't have a loaner, so i went to menlyn. As I was explaining my problem to a SP a lady shouted at me from behind the counter and said they didn't have one and i need to come tomorrow. The next day i went to fetch it, and i found out she (the manager) had it at her house. When I tried to use it it couldn't install cause there is a file missing and your technical people in your call center told me to take it back. I phoned menlyn and told the manager there is a problem with the dongle and her reaction was if i didn't know what i was doing. I told her i am not going to menlyn for the 4th time @R8 parking, they must bring me a replacement. She said they can only on Monday, Monday i phoned and she wasn't there, someone else told me they dont have any loaners, i would need to wait..

Company: Cell C
Country: South Africa
City: Menlyn Park

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