8ta / Telkom Mobile
Pathetic Service from Telkom Mobile

I have been without 8ta connection since Monday the 20th of Jan. After numerous email - one every day Telkom Mobile can still not tell me why there are no coverage in this area as there have been coverage since I started using 8ta - 8 months ago. All my colleagues located at the same building and location (cnr Maude and Rivonia rd, Sandton) are experiencing the same issue and they have received the same poor service. I have been told on 3 occasions that a manager will contact me, yet I have not received one call from a manager. I do not know what to do anymore as I have now sent them 11 emails over the last 11 days and still cannot get the issue resolved, meanwhile I received their invoice even with an outstanding case number (7386750).

Company: 8ta / Telkom Mobile
Country: South Africa
City: Support and service deli

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