8ta / Telkom Mobile
Bad Coverage/Not being able to cancel contract

I purchased a month to month plan with telkom mobile less than a month ago and on their website it shows that the area that I'm in has coverage, it turns out that it doesn't and when i asked telkom mobile to cancel the contract, the told me that it will only cancel at the end of february. They are telling me that after having their coverage map show me a falsehood, i now have to waste an additional amount of money on paying for an extra month where i won't be able to use that data because i have no coverage. This is disappointing as I have been using Telkom Mobile/8ta as my network of choice for both my iPad and phone ever since its (8ta) conception, Telkom Mobile should at least have some sort of money back guarantee like the one that Afrihost has.

Company: 8ta / Telkom Mobile
Country: South Africa
City: Rondebosch

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