Mtn
Last years query still not sorted :-(

Telecommunications

My query for the following ref number 3036486 and 3057626 is still pending. I don't understand why MTN want the bank statement because this was a cash deposit, and how they say that it is an incorrect bank statement when it has the bank stamp. I even went to MTN Greenstone to try and sort this out, spoke to the guy buy the name of Brian who claimed he will assist me but every time i go there to follow up nothing has been done with my query. i even gave him all documentation, tried to contact him he is never available, emailed him on the following address [Email Removed] but he has never responded. This kind of attitude really shows that MTN does not care about their customer the head office and greenstone branch has failed to help me.


Company: Mtn
Country: South Africa
City: Green stone
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