Afrihost.com
Simple Problem Can't be solved

Telecommunications

We have been phoning [URL Removed] for the past two weeks and had no joy so far. First it was the internet that was off, then the internet was repaired after two weeks. Now the e-mails aren't working, when you phone customer care they say they are running a trouble shoot it will take some time so they will call you back, needless to say that never happens. You phone again speak with someone else go through the whole proses again they end up accessing your computer to 'change' settings but the problem is still not resolved. You phone again some one like Daniel or Robert give you their direct e-mail so they can 'help' you but they never respond or phone back. it's almost a month now and we are still experiencing problems with the e-mail seems like their people are either not informed enough or they just don't want to help.


Company: Afrihost.com
Country: South Africa
City: Gauteng
  <     >  

RELATED COMPLAINTS

Telkom
Phone Line and Internet Line Down - No Response

Cell C
Frustrating and bad signal!!

Mtn
Ad repairs and servicing

Vodacom
Unhappy custome

Telkom
Telkom line faults not repaired

Vodacom
Access balance of data bundles on Internet

Afrihost.com
Afrihost ripping clients off!

Vodacom
SMS works for a day

Vodacom
6 people not assisting to change sim in BB

Edgars
Supposed to be a new phone!!!