Telkom
Very shoddy service

I am absolutely disgusted with the service I received from Telkom SA. I had put forward a billing complaint and whilst I was ranting and raving I had the phone put down in my ear by the supervisor. I called back I spoke to another supervisor who was to get back to me after listening to all the recordings and to date I have had no feedback. I just got the impression that because my surname is Pillay and not Dlamini or Smith my query is not of any importance. I just wish Telkom could be run the way it was when my daughter first started at Telkom in 1991. Now no one knows what's customer service or business ethics anymore

Company: Telkom
Country: South Africa
City: Billing

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