Mtn
MTN R50, 00 - 24 hour uncapped data

Telecommunications

I have bought an MTN R50.00 data bundle on numerous occasions. Originally it was perfect as I was able to do what I needed to do over the 24 hours. The last 4 bundles I have bought works for a few minutes and the speed then goes down to around 0.05mg per minute. I have attempted phoning the help line but have been told that after 150 mg's you are capped. We can't even get to 150 mgs and it certainly doesn't say that anywhere on the adverts or details for the 24 hour uncapped package. In my opinion this is totally unacceptable and false advertising. I will be very interested as to whether this has been happening to other people and whether MTN are willing to give me a reason why. Very unhappy MTN user!!!


Company: Mtn
Country: South Africa
City: Port Alfred
  <     >  

RELATED COMPLAINTS

Mtn
Uncapped 24 hour bundels what a!!!

Mtn
Unable to reinstate my 3g uncapped package

Mtn
False Advertising!

Mtn
PATHETIC

Neotel
Neotel can't offer me uncapped only capped

Mweb
Uncapped service

Mtn
MTN Uncapped 24 Hour Bundle

Mwe
Capped uncapped

Mtn
Uncapped 24hours charged to my account