Vodacom
Cell n

I have an 3G from Vodacom and for the last 3 years I''m buying data bundle 1 gig every month I only use the card for internet. My phone ring and when I wanted to answer I see it shows my 3G nr so I answer the phone quit surprice I asked the client where did he get that nr so he said he bought it a few years ago at an company that rica phones but Vodacom closed them down for fraught. I told him because that nr is my 3G nr. I went to Vodacom Cape gate they said they cant help me I need to phone the Call centre so i call spoke to Nicole explain said she will phone back never did so I phone again explain again the lady told me the nr I gave her has been deleted I said no its not I stiil bought 1Gig the previous week as ever month and somebody else is using the same nr she did not want to believe me and phone the nr and the person answer she could not explain it to me and keep on telling me I'm wrong using the wrong nr I never ever have the nr she gave me but does not no what to do and telling me I'm mad because I;m using the wrong nr. Ive asked what is going to happen to the 1gig that I've bought last week keep on telling me i use the wrong nr still cant explain the nr 2 people is using

Company: Vodacom
Country: South Africa
City: Helpdesk

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