Vodacom
I am done with Vodacom

I am angry beyond words. I went to Vodacom Menlyn to buy a modem and sim card around the 7th of February. I specifically told the consultants that I'm buying the modem and sim card for my 21 years old sister, but for some reason she gave me a contract that bills after you finish the MBs. I got a call from Vodacom this morning telling me that my bill is at R5000 for the month of May and R1700 for the month of April. So my question is, are these consultant not supposed to explain to me when i take the contract and now i'm stuck with a R6700 bill, she was supposed to explain the terms and conditions but she was busy talking to her colleagues instead of focusing on the client. And when i read through the terms and conditions it states that the is a mandatory call limit that is set by Vodacom so that you dont get a suprise when you get your bill. But guess what, i just got the biggest suprise of my life. So, if i bought a data contract of R99 per month, would R5000 be the mandatory call limit that Vodacom is boasting? I have been on a vodacom contract since i was in varsity (7 years) and I have 3 contract lines with vodacom, but what just happened has put me off Vodacom for years.

Company: Vodacom
Country: South Africa
City: Menlyn

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