Vodacom
NO SERVICE EQUALS BAD SERVICE

Telecommunications

Hi there

the Vodcom Store at Soneike mall, kuils river, Cape Town, gave me the worst service I ever had from this communications giant.

I entered the store after 9am and explained that my bbm is not working, five days after purchasing a pre-paid sim.

the consultant then asked is it Vodacom? I was like huh??

I mean really, would I enter a Vodacom store if I had a MTN or CELL-C sim.

anyway, he did not assist me, looked at my phone and told me to go to the vodacom store in Canal Walk as that is where I purchased my SIM.

I suspect the guys working at this store are foreigners, like Pakistani or Indian, they are definitely not South African.

Please sort this out.


Company: Vodacom
Country: South Africa
City: Soneike Mall, Kuilsriver
  <     >  

RELATED COMPLAINTS

Vodacom
BAD SERVICE

Vodacom
Horrible Customer Service

Vodacom
No Feedback on brand new cell

Vodacom
Vodacom poor service!

Vodacom
No need for new clients

Vodacom
Great service at store

Vodacom
Phone send to 3rd party instead of vodacom repairs

Vodacom
DISAPPOINTED WITH THE MANAGER

Hi
Cellphone not returned

Vodacom
Damaged phone and incorrect billing