Mtn
Very bad service

Telecommunications

Battery problem with 3 months old Samsung Galaxy S4 on contract that Samsung acknowledged and claim to replace battery for free. Employee at MTN did not even know about the problem and didn't want to help. She said she doesn't have batteries in stock and I must ask somewhere else for help. It looked like she went through a great deal of trouble just to get up to talk to me. Very unfriendly en unhelpful service. Never had any problem before at other branches, the service was always good. Disappointed!


Company: Mtn
Country: South Africa
City: Langeberg Mall, Mosselbay
  <     >  

RELATED COMPLAINTS

Cell C
SAMSUNG GALAXY S4 KNOWN BATTERY ISSUE

Samsung South Africa
No Samsung Galaxy S4 battery stock in South Africa

Samsung South Africa
Samsung Galaxy S4 Battery Problem

Samsung South Africa
Samsung Galaxy S4 battery swollen

Samsung South Africa
Defective Battery on Samsung S4

Samsung South Africa
Bad service

Samsung South Africa
Swollen / Damaged S4 Battery

Samsung South Africa
Galaxy S4 Battery Issue

Samsung South Africa
Poor Customer Service: The S4 battery problem

Samsung South Africa
Battery Failure Samsung Galaxy S4